"I just wanted to drop a short line and let you know how pleased I am with this great program, Mistral 2000. I have been running this business for over 30 years and it has probably been the single greatest impact that I have experienced since the introduction of the computer. I am no tech-wizard when it comes to computers, but I have found this program extremely easy to learn and implement and very adaptable to the way I run my business. The program adapts to me, not me to it. The most amazing thing about this experience however has been you. You have given me total support and have demonstrated amazing patience with me as I worked through the learning curve. You and your program area great! I only regret not purchasing it years ago."

Rick Kerr - Cleancare Services

"Just a short note to tell you how pleased we are with the Mistral 2000 software.

We have been using it since September of 2001 and have found it not only easy to work with, but virtually “crash proof.” In the rare instance we have needed support, your prompt response and infallible guidance have been invaluable.

We intend to continue to build on our knowledge of Mistral 2000 and believe we have only started to explore the potential of the capabilities of the software."

Bill Thurlow, Owner - MaxCARE of South Florida

"We use the Mistral Software Program in our business with a Multi-user Version. It gives us instant access to all our data and everyone can run off the same Database. It allows us to organize our business from taking the order to scheduling the technicians, invoicing and accounts receivable. The reports produced at the month end are excellent. I can't imagine ever going back to a manual system, I would have to hire another person for sure.

We checked around for Software for ourselves and our Franchisees. After trying out several other packages, I highly recommend the Mistral Software Program. It is simply the best! If you're looking for software, Cyclone has spent years modifying and researching to develop the best system around. It's experts like Cyclone that allow myself and our staff to run a successful company as efficiently as possible. Thank's Mike for doing a great job and for all your support! "

David Collier, President - FabriZone Cleaning Professionals Head Office

"It has been one year since we purchased Mistral 2000.! Thanks for helping us convert our 3000 customer data base into Mistral making it work perfectly from the get-go. Having tried a couple of other programs on the market, I was really getting discouraged before we found Mistral 2000. I am no computer guru, and I want to thank you for all of the help and suggestions along the way. For your information, I really like Mistral 2000 for the following reasons:

1) Mistral 2000 is not doctored up to make it work for carpet cleaners. One of the other programs we tried had been cobbled up from a program that was to be used in some other industry. It shows in the fields to be used and added to the confusion of the owner's manual.

2) The cost was right. I don't expect to get something for nothing. What we did get was a product that more than met our expectations. The pay as you go program really helped our budget. Mistral was not the most expensive, nor was it the least expensive we looked at and tried. Prior to Mistral 2000, all we had was a very basic data base program that had been in use since 1994 on a Macintosh computer.

3) It is very user friendly. Even though we have limited computer experience, this software program has been easy to use. Having tried the other programs, I really liked the bigger open fields for information, making it really easy to find information and plug in data in the right spot.

4) I like the owner's manual. Lays flat on the desk and is easy to read and understand. One of the other programs we tried had a manual with type that was reduced in size, which made for very difficult reading.

5) The reports which Mistral 2000 provides us with, has more than paid for the program. It has allowed us, for instance to better track our protector sales.....Giving us the incentive to sell more and allowing us to make more profit. It also has saved us many hours. The state sales tax report we generate once a month used to take me manually at least four hours or more to compile.

6) Best of all is the professional service you provide when we have a question. You are always at the other end of your 800 line. A big plus. Like I said before I am no computer guru. One of the other programs we tried had an 800 line also, but their Tech support ended at 5PM our time. Made it really difficult and frustrating as sometime I don't get in till after 6PM. I really appreciate those times you have helped me on the phone (like the time my computer crashed and you returned my call at 9PM to help me get every thing back up and running). I like the simple back up's, nothing complicated, even though we have never had to use them. We really haven't scratched the surface yet on the full potential of Mistral 2000 yet, but as our business grows, I am sure you and Mistral 2000 will be there to help us along! "

Thanks again for a great year,
Bill and Connie Martin - All Pro Carpet Cleaners

"After searching for a system for our Franchise Network, we have found Mistral 2000 to be the most Versatile, User Friendly program out there. It has helped our Franchisees to become more efficient and render Higher Quality Customer Service.

Any previous work or customer info can be pulled up onto your screen within seconds and a new job can be booked with a few more clicks. The scheduler is By Far the best I have seen yet. You can see all the jobs for your crews in one easy to read Graphical Screen."

Adolfo Montealegre - Roto-Static Head Office

"...We used another custom carpet cleaning software for over two years, and were frustrated enough to start looking at other choices when we discovered Mistral 2000 by Cyclone Solutions. It does everything we want and we are still learning new tricks that it can do after 10 months. Our usual question to Mike is "can we make the program do this?". His usual answer is a step by step that is already built in, and customer service that is better than Disney. "

John Morrill - Coastal Carpet Care

"The owner of our company wanted to purchase a program that specialized in carpet cleaning. After demonstrating many different programs of varying costs, the owner decided on Mistral 2000.

Since I am the office manager and the person who uses the program daily, I was somewhat reluctant to change programs. I've been using it for over a year now. I found Mistral 2000 to have many features I enjoy tremendously. I especially like the ability to make changes to invoices even after being saved. (Who hasn't made mistakes?) The color coded schedule for technicians makes reading the schedule a snap. Having bifocals, I find the screens easy to read. And the manual was easy to follow, understand and implement.

There is a 2 hour time difference between Mike and me. No matter what time I call, I am not put on "forever" hold like many of the other technical support I have. Mike always answers the phone. He is very pleasant and helpful in resolving any problems or answering any questions I have. I know I will always get great service when I call.

Thanks for being there when I need you and making it so easy."
Jane Dvorak - Dowlings Proclean Systems